CUSTOMER
SERVICE
Every CAMhosting
account has a 24 hour on call agent to handle any problem,
questions or just in case you want to talk about adding services
when you are off work and it seems like everyone else is as
well. CAMhosting was built by engineers who know technology and understand first hand the
annoyance of trying new hardware and not having customer
support available because of a late or early hour.
Your end users will see the
difference as well because CAMhosting
provides all the tools needed for each client to access
their own account! Fully automated screens allow the end user to
edit, update or cancel their account in real-time. Just like our
hosting accounts the end users get 24 hour service with a CAMhosting
agent.
Unlike most online services,
we provide the end user the ability to cancel their own account
within 48 hours because we are that sure of our quality and
service! In the 12 months since we implemented this feature we
are very pleased with the low number of cancellations because we
feel it is a vote of confidence in our quality and customer
service by the people who matter the most... the customer!
Some features of CAMhosting
customer service (end user)
- automated id processing
via browser or phone call
- automated id cancellation
via client email
- no questions asked refund
policy within 48 hours
- online browser assistance
- chat room monitors to help
with online issues (only sites that use our chat applet)
- Complete website
management of all customer issues and requests
- Complete website/financial
management of all client issues and
requests
Want to learn how
CAMhosting can
fully integrate and manage your website and all customer files
while letting you get back to the art of managing your content?
Bill Austin at 404-875-9340
Gary
Couch at 678-520-4659
or email
and we will gladly return the call on our dime
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